D.N.P Management Ltd - Terms and Conditions

1. Introduction
2. Definitions
3. Services
4. Subscription and Fees
5. Billing Cycle and Payment Methods
7. Responsibilities
6. Cancellation
G. Confidentiality

10. Limitation of Liability
11. Force Majeure
12. Governing Law and Jurisdiction
13. Amendments
14. Severability
15. Entire Agreement
16. Data Protection
17. Contact Information

1. Introduction

Welcome to D.N.P Management Ltd.

These Terms and Conditions outline the rules for the use of our services. By accessing and using our services, you agree to comply with and be bound by these Terms and Conditions.

2. Definitions

Agreement: Consists of these Terms and Conditions and any other terms agreed upon in writing.

Client: Any individual or organisation subscribing to or using the Company’s services.

Company: D.N.P Management Ltd.

Confidential Information: Any information which is disclosed by one party to the other pursuant to, or in connection with, this agreement (whether orally or in writing and whether or not such information is expressly stated to be confidential), or which otherwise comes into the hands of one of the parties in relation to the use of the Company’s’ services, other than information which is already in the public domain.

Services: Services provided under clause 3.

Term: The day the client subscribes or uses the services provided by the company.

3. Services

D.N.P Management Ltd provides a range of services, including but not limited to:

  • Compliance management to meet CQC requirements.
  • Keeping mandatory training updated and filed (Paid platform by the company)
  • Regular checks (Every 3 months) with governing bodies (RCN/HCPC/GMC etc.).
  • Regular checks (Every 3 months) DBS update service check
  • Document management and accessibility 24/7.
  • Access to mandatory training platforms.
  • Bulk audit and administrative support for organizations.
  • Hiring support for onboarding new clinicians.
  • Audits package tailored to client needs.

4. Subscription and Fees

  • Clients can subscribe to our services on a monthly or annual basis.
  • The fees for the services are as follows:
    • Individual Package: £20.00 + VAT per month OR Price: £200 + VAT – Annually (Include Full Compliance support, Reference C DBS C Paid Mandatory training platform (Access 24/7) C Admin support when joining Agency or a client)
    • Advance individual package: £ 37.50 + VAT Per month OR £400+ VAT – Annually (Include Full Compliance support, Reference C DBS C Paid Mandatory training platform (Access 24/7) C Admin support when joining Agency C Raising invoice) C Attend online Meeting for free (Support) C Attend Face to face meeting on a Discounted price 
    • Corporate Package: Please contact one of our consultants for pricing as it may vary depending on the duration and the amount of adult or compliance support needed.

5. Billing Cycle and Payment Methods

5.1 Billing Cycle: Subscriptions are billed on a monthly or annual basis, depending on the plan selected by the Client.

5.2 Payment Methods: Clients may pay for services via credit card, debit card, or direct bank transfer. The Company reserves the right to add or remove acceptable payment methods at any time.

5.3 Updating Payment Methods: Clients are responsible for ensuring that their payment information is current and accurate. Changes to payment information can be made by contacting our support team or through the Client’s account portal on our website.

 

7. Responsibilities

7.1 Client Responsibilities
The Client shall, during the Term:

  • (a) Provide accurate and complete information to the Company.
  • (b) Ensure timely payment of fees.
  • (c) Maintain confidentiality of login credentials for accessing our services.
  • (d) Notify the Company of any changes in contact or billing information.
  • (e) Provide all the relevant documents requested to build the full compliance package.
  • (f) Give access to the organisation’s IT system to be able to fulfil the service requested by the organisation.

7.2 Company Responsibilities

The company shall at all times during the Term:

  • (a) Provide services outlined in clause 3 in a professional and timely manner.
  • (b) Ensure the confidentiality and security of Client information.
  • (c) Notify Clients of any changes to the services or fees with reasonable notice.

6. Cancellation

6.1 Cancellation by client:
Clients may cancel their subscription at any time by informing one of the staff at the company. Cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for any unused portion of the subscription.

6.2 Cancellation by the company:
The Company reserves the right to terminate the Agreement immediately if the Client breaches any terms of this Agreement or fails to make timely payments. Upon termination, the Client will lose access to the services and any outstanding fees will become due.

G. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the term of this Agreement. This obligation remains in effect after the termination of this Agreement.

10. Limitation of Liability

10.1 Neither party shall under any circumstances whatever, be liable to the other, whether in contract, tort (including negligence), misrepresentation, restitution or otherwise, for:

  • (a) Loss of profits
  • (b) Loss of sales or business
  • (c) Loss of agreements or contracts
  • (d) Loss of use or corruption of software, data or information
  • (e) Loss of or damage to goodwill; or
  • (f) Indirect or consequential loss

arising out of or in connection with the use of our services.

10.2 The Company’s total liability to the Client for any claim arising out of or relating to this Agreement is limited to the amount paid by the Client for the services in the 12 months preceding the claim.

11. Force Majeure

Neither party shall be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances the affected party shall be entitled to a reasonable extension of the time for performing such obligations. If the period of delay or non-performance continues for four weeks, the party not affected may terminate this agreement by giving 14 days’ written notice to the affected party.

12. Governing Law and Jurisdiction

This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.

13. Amendments

The Company reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of the services constitutes acceptance of the amended terms.

14. Severability

14.1 If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this Agreement.

14.2 If any provision or part-provision of this agreement is deemed deleted under clause 14.1, the parties shall negotiate in good faith to agree a replacement provision, that, to the greatest extent possible, achieves the intended commercial result of the original provision.

15. Entire Agreement

15.1 This Agreement constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral.

15.2 Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation (or negligent misstatement) based on any statement in this agreement.

16. Data Protection

The Company complies with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Clients’ personal data will be processed in accordance with our Privacy Policy, which can be found on our website.

17. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

• Email: [email protected]

Acceptance of Terms: By subscribing to or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.